Bet365 Review 2023

The following review below represents my personal opinion and experiences when testing features of the bet365 website.

Terms and Conditions Apply - Age restricted to 18+ Please see site for full details

Bet365 Review 2023

Bet365 Review

Terms and Conditions Apply - Age restricted to 18+ Please see site for full details

Below is my own personal opinions and experience when registering with Bet365.


When it comes to sports betting, bet365 are one of the most recognised brands in the business. With such notoriety comes the pressure to meet expectations so I decided to give their services a thorough and up-to-date review. Here's what I found.

Bet365 Customer Service

Bet365's customer service department offers plenty of ways to help me with my queries. I navigated to the help section where there is a page dedicated to answering frequently asked questions but if that does not resolve my issue I have the option of using the live chat facility, calling 24/7 on one of the Freephone numbers or sending an email or letter. The company also operates a telebet service which is free. I can also use the main contact methods described above to make a complaint which the company endeavour's to respond to within 24 hours. The company does not deal with complaints via social media.

Overall, bet365 makes it easy to get in touch with plenty of contact options which are listed on their website. As a customer, this kind of access gives me trust that the company is confident in the service they are providing.

Bet365 eSports

As one of the pioneers of online betting, it was no surprise to me that bet365 were quick off the mark with eSports betting. They were one of the first to bring eSports to a global betting audience and continue to offer a comprehensive choice of markets across all the major tournaments including Dota 2, Counter-Strike: Global Offensive, Kings of Glory, Starcraft II and League of Legends. I was amazed at the number of betting options available on single matches. For example, matches at the 2019 LOL World Championships featured well over 30 markets.

Bet365 Mobile App

I carried out much of this review using the bet365 mobile service. The application worked perfectly on my phone and there was no noticeable difference in the services offered. The app is super fast and very easy to use with most options just one or two clicks away. This makes betting on the go so simple. I feel the bet365 mobile app sets the standard for mobile betting.

Bet365 Bet Builder

I was really impressed with the Bet Builder features on bet365. I can now create my own selection of bets from the most popular markets and combine them into a single bet. So if I want to bet on both teams to score, first goalscorer and the number of yellow cards, the feature will calculate the odds as if it were a single bet. This bet can then be included in a multiple. This gives me more flexibility than ever before to bet the way I want.

How to Cash-Out

Cashing out has become a popular feature on bet365 since it was launched back in 2016 and I can understand why. Having the option to withdraw from a bet with a cash amount can help to lock in a profit or minimise a loss and gives me full control over my bets. It is particularly handy for multiple bets where the wager is already in profit but has not yet been completed. I can choose to cash out just part of the bet and if I make a bet that I didn't mean to, I can cancel it using this feature. It should be noted that there is a 5% charge to use this feature, so a £5 bet cashed out early would return £4.75.

Best Odds Guaranteed

As a regular bettor, the words "Best Odds Guaranteed" are music to my ears. I feel betting is all about getting the best value and this feature allows me to do that. For example, there is no need for me to worry about whether to take the starting price on a horse race because if the SP is higher than the advertised price.

Bet365 Overall

If I have not made it clear throughout this review, I believe that Bet 365 is great. With a great website, app, and plenty of betting options, I found nothing to disparage Bet365 about. The odds on Bet365 were very competitive, if not better than most other sites. I highly recommend Bet365 to the serious and beginning punter alike.

Terms and Conditions Apply - Please see bet365 for full details, age restricted to 18+

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