Betfred Live Chat

Published: 15/11/2018

As online casinos and sportsbooks have expanded, so too have the methods of contact for customer support. Betfred offers a premier customer support feature with its Live Chat support team. Rather than spending time queued on a phone line, you can effortlessly contact support online. Betfred prides itself in having an available staff that is ready to help when you need it.

The Betfred Live Chat

Finding the Live Chat feature is the first step to reaching out for support. Visit the Betfred homepage and scroll to the bottom right-hand side of the screen. There will be a link called “Live Help 24/7”. Clicking this link will put you in touch with the Betfred Live Chat support team.

Once you have accessed the Live Chat feature, you will need to provide some information. Betfred Live Chat will request which area you are having trouble with from a list of nine choices. You will then be encouraged to fill in your name, email, and direct question in an inquiry field. Finally, select “Start Chat” and you will be put in touch with a Betfred Live Chat customer support agent.

The Betfred Live Chat – Response Times

As always, response times vary based on query volume and the complexity of each case. Generally, each request is answered within ten minutes of logging into the chat feature. There will be times where it can take longer and others where the timeframe is quite short.

Answers to Typical Questions

What is the maximum payout on the football accumulator bet?

£1 million is the maximum payout.

Are there other options for Betfred customer support?

Yes. Visit http://www.betfred.com/contact

Is there a welcome bonus for players new to Betfred?

For a listing of all current promotions, visit http://www.betfred.com/promotions.

Is Betfred restricted in certain countries?

For a listing of all restricted and unrestricted countries, visit http://www.betfred.com/terms.

As you can see, the Live Chat feature can answer virtually any question you may have. At times, the customer support agent will direct you to the appropriate resource to find an answer. If a query is too complex for an instantaneous or reasonably timely response, the agent will advise you to await an email or telephone reply.

Published on: 15/11/2018

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