Bet365 Email

Published: 11/11/2018
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If you have spent any thought or time on online wagering, you have likely heard of Bet365. Boasting a clientele of millions and an ever-expanding reach into new regions, Bet365 is committed to providing excellent customer service.

While perfection is the goal of almost every online betting service, it is inevitable that errors, mistakes, or programming issues will occur. We have come to expect a reasonable amount of issues; however, we also expect them to be resolved in a timely fashion. This is where the Bet365 customer service team steps in.

Bet365 prides itself in providing multiple avenues of contacting a support specialist. An option exists for every preference including email, telephone, written mail, live chat, and more.

Contacting Bet365 for Support

With a network reaching over 200 countries, it is difficult to build a comprehensive list of contact information. Contact information may vary slightly depending on where you live. However, this list provides an overview of the contact methods Bet365 offers its clients.

Bet365 Email

Email is one of the most common ways to contact Bet365 customer support. If you have an urgent issue, you might consider using a telephone call or the live chat feature. However, if you have a simple question that is not time-sensitive, a quick email is fine. Bet365 diligently works to respond quickly but emails can take up to a day for a response.

Bet365 Email:


For urgent matters or those that prefer to speak to a live person, the customer support hotline is open all day, every day. Numbers vary greatly by region so check the “Contact Us” page on the site for the numbers appropriate to your area. There are also numbers available to place bets in some areas.

Mailing Address

Sending a letter via post is quite old fashioned, yet some still prefer to take care of things this way. In most cases, the mailing address is used to send documentation. The Bet365 address is as follows:

Customer Services, Bet365 Hillside, Festive Way, Stoke on Trent, Staffordshire, St1 5SH, England

Live Chat

The recommended contact for Bet365 customer support is the Live Chat feature. Avoiding a phone call yet speaking directly to a live representative is very convenient. Obviously, you will need access to an internet connected device. Conversate directly with the agent via a chat box and get real-time answers to your inquiries.


Social media has become a method of contact for most major companies and Bet365 is no different. Reaching out via Facebook or Twitter for personal matters is not recommended as your privacy is not protected this way. However, general commentary or request for system updates are often found on these platforms.

Published on: 11/11/2018

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